Consular Services | Visa Information | Passport | Travel Tips

Consular Services

Singaporeans in distress overseas can seek consular assistance during and after regular office hours. However, please note that the nearest Singapore Mission at your destination may not necessarily be accredited to the country you are in. If there is no Singapore Mission nearby, you may wish to call the MFA Duty Officer in Singapore at (65) 6379-8800.

Contact Us | eRegister | Legalisation of Documents | Other Useful Online Services

Assistance for Singaporeans

What can our Consular Officer assist in?

• Provide you with information, advice and consular assistance.

• Issue you with an emergency travel document if you have lost your Singapore passport overseas.
  Note: It is an Immigration requirement that you report the loss of your passport to the local police and furnish our Mission with a copy of this report.

• Contact your relatives or friends to request them to send you emergency funds for your repatriation or other necessary emergency expenses.

• Notify your next-of-kin in the event you are injured abroad.

• Notify your next-of-kin in the event of your arrest or detention.

• Visit a Singapore citizen who has been arrested or imprisoned and monitor that due process under the judicial system of that country is accorded to him or her.

• Help to obtain a list of officially registered local lawyers and translation services where this is available.

• Assist in making the arrangements for the return to Singapore of the remains and personal belongings of a deceased Singaporean overseas.

• Help you during emergencies such as natural disasters or civil disorder in the foreign country.

What can our Consular Officer not  assist in?

• Pay your medical, hospital, legal, accommodation, travel or other bills.

• Provide loans or cash your cheques.

• Post bails or pay fines on your behalf.

• Intervene in the judicial process of a foreign country or ignore local laws.

• Intervene in or act as an intermediary in disputes which are of a civil nature.

• Provide legal advice or initiate court proceedings on your behalf.

• Act as your guarantor or sponsor.

• Arrange for your accommodation or for your work.

• Provide translation, mail-forwarding, telephone, fax/telex or other personal services.

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Contact Us

Singaporeans overseas who require consular assistance e.g. for cases of arrest, repatriation, accidents, illnesses, natural disasters, etc, should call the following telephone numbers:

MFA (during office hours)	- 6379-8000
MFA Duty Office (24 hours)	- 6379-8800
General Enquiries - MFA One-Call Centre (during office hours)	- 1800-4768870 (toll-free no for calls from Singapore)

You may also call the following numbers to reach the officers manning the various country desks:

Brunei, East Timor, Indonesia, Malaysia & Myanmar	63797717
Cambodia, Laos, Vietnam, Philippines & Thailand	63797724
The Americas	63797715
Europe	63797716
East Asia	63797723
South Asia	63797737
Middle East and Africa	63797736
Australia, New Zealand, The Pacific  & South America	63797715
Authentication of documents for use overseas	63797713/19/21
Consular Homepage	63797733
Consular Publications	63797713
(Please call the main line if the officers are not at their desks when you call.)

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Legalisation of Documents

Legalisation of Government Documents | Legalisation of Non-Government Documents | Fees Chargeable | Address & Office Hours

Legalisation of Government Documents

All documents issued by the Singapore Government Departments (eg. Registry of Marriage Certificates, Birth Certificates and Educational Certificates from local government schools) in their original text will be directly legalised by MFA. However, computer generated documents eg. Registrar of Marriage Search, Certificate of Making Decree Nisi Absolute, Adoption Petition, Business Profile from ACRA etc, must be certified by the issuing department first before presenting to MFA for legalisation.

For legalisation of true copies, please present the photocopy together with the original document for verification.

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Non-government documents (foreign / private / company documents) must be first referred to a Notary Public (any law firm offering notarial services) for notarisation and then to the Singapore Academy of Law (1 Supreme Court Lane, Level 6, Singapore 178879, Tel: 63324388 / Fax: 63344940) for certification before presenting documents at MFA for legalisation.

Commercial documents such as Invoices, Bills of Sales, Certificates of Origin, Fumigation certificates, etc should be certified or seen by any of the four Chambers of Commerce (International, Chinese, Indian & Malay) or the Singapore Manufacturers' Association before presenting to MFA for legalisation.

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Fees Chargeable

A fee of S$10/- is chargeable for each legalisation of document, payable by Nets or Cashcard.

Address & Office Hours

Consular Service Counter

Ministry of Foreign Affairs

Tanglin

Singapore 248163

Tel: 63798000

Office Hours: Mondays to Fridays: 9.00am to 12.30pm and 2.30pm to 4.30pm

                         Saturdays: 9.00am to 12.30pm

Location Map of MFA --> click here

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Other Useful Online Services

Government Services Directory

Ministry of Defence - Exit Permit Application

Ministry of Defence - Updating of Personal Particulars

Ministry of Defence - Notification of Overseas Trips

Ministry of Education - School Information Service

Ministry of Manpower - Work Permit Application For Foreign Domestic Worker

Immigration and Checkpoints Authority - Birth Extract Application

Immigration and Checkpoints Authority - Death Extract Application

Singapore Police Force - Certification of No Criminal Conviction (CNCC)

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