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Consular Services

Singaporeans in distress overseas can seek consular assistance during and after regular office hours. However, please note that the nearest Singapore Mission at your destination may not necessarily be accredited to the country you are in. If there is no Singapore Mission nearby, you may wish to call the MFA Duty Officer in Singapore at (65) 6379-8800.

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Assistance for Singaporeans

What can our Consular Officer assist in?

• Provide you with information, advice and consular assistance.

• Issue you with an emergency travel document if you have lost your Singapore passport overseas.
  Note: It is an Immigration requirement that you report the loss of your passport to the local police and furnish our Mission with a copy of this report.

• Contact your relatives or friends to request them to send you emergency funds for your repatriation or other necessary emergency expenses.

• Notify your next-of-kin in the event you are injured abroad.

• Notify your next-of-kin in the event of your arrest or detention.

• Visit a Singapore citizen who has been arrested or imprisoned and monitor that due process under the judicial system of that country is accorded to him or her.

• Help to obtain a list of officially registered local lawyers and translation services where this is available.

• Assist in making the arrangements for the return to Singapore of the remains and personal belongings of a deceased Singaporean overseas.

• Help you during emergencies such as natural disasters or civil disorder in the foreign country.

What can our Consular Officer not  assist in?

• Pay your medical, hospital, legal, accommodation, travel or other bills.

• Provide loans or cash your cheques.

• Post bails or pay fines on your behalf.

• Intervene in the judicial process of a foreign country or ignore local laws.

• Intervene in or act as an intermediary in disputes which are of a civil nature.

• Provide legal advice or initiate court proceedings on your behalf.

• Act as your guarantor or sponsor.

• Arrange for your accommodation or for your work.

• Provide translation, mail-forwarding, telephone, fax/telex or other personal services.

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Contact Us

Singaporeans who require consular assistance may call the following telephone numbers.

For general enquiries during office hours: MFA One Call Centre toll-free at 1800 476 8870 (In Singapore) MFA Main Line (operator) at (65) 6379 8000 (From overseas) Alternatively, you may wish to e-mail us at mfa_con@mfa.gov.sg or send us your feedback on-line.

For urgent consular assistance (e.g. for cases of overseas arrest, repatriation, illness, accidents, natural disasters, etc) MFA Duty Office at (65) 6379 8800 / 8855

Please note that the MFA Duty Office is closed daily from 12 midnight to 7.00am (Singapore time). During this period, overseas emergency cases will be attended to by a Duty Officer. For non-emergency consular matters, please call during our office hours from 7.00am to 12 midnight (Singapore time).

During office hours, you may also call the following numbers to reach the officers manning the various country desks. Please call the main line (6379 8000) if the officers are not at their desks when you call.

Brunei, East Timor, Malaysia, Indonesia, Myanmar	6379-7733
Cambodia, Laos, Vietnam, Thailand, Philippines	6379-7724
Central Asia (former CIS)	6379-7703/16
East Asia	6379-7723
Europe	6379-7716
South Asia	6379-7737
Middle East, Africa, & Afghanistan	6379-7703
The Americas	6379-7715
Australia, New Zealand, The Pacific, South America	6379-7715
Authentication of documents for use overseas	6379-7713/19/21
Consular Homepage	6379-7718
Consular Publications	6379-7713

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Legalisation of Documents

Legalisation of Government Documents | Legalisation of Non-Government Documents | Fees Chargeable | Address & Office Hours

Legalisation of Government Documents

For legalisation of true copies, please present the photocopy together with the original document for verification.

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Commercial documents such as Invoices, Bills of Sales, Certificates of Origin, Fumigation certificates, etc should be certified or seen by any of the four Chambers of Commerce (International, Chinese, Indian & Malay) or the Singapore Manufacturers' Association before presenting to MFA for legalisation.

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Fees Chargeable

A fee of S$10/- is chargeable for each legalisation of document, payable by Nets or Cashcard.

Address & Office Hours

Consular Service Counter

Ministry of Foreign Affairs

Tanglin

Singapore 248163

Tel: 63798000

Office Hours: Mondays to Fridays: 9.00am to 12.30pm and 2.30pm to 4.30pm

                         Saturdays: 9.00am to 12.30pm

Location Map of MFA --> click here

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Other Useful Online Services

Government Services Directory

Ministry of Defence - Exit Permit Application

Ministry of Defence - Updating of Personal Particulars

Ministry of Defence - Notification of Overseas Trips

Ministry of Education - School Information Service

Ministry of Manpower - Work Permit Application For Foreign Domestic Worker

Immigration and Checkpoints Authority - Birth Extract Application

Immigration and Checkpoints Authority - Death Extract Application

Singapore Police Force - Certification of No Criminal Conviction (CNCC)

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